Communication Tricks From the Business World

Eliminate the Word ‘But’

Business owners need to eliminate this word from their vocabulary. When a person hears the word’ but,’ This word translates to ‘I haven’t heard a word you said.’

This word conveys the message that you believe their feelings, ideas, objectives, needs, desires, or wants are wrong, not as valid as yours, and not worth taking the time to resolve the problem.

Eliminate the Word ‘You’

The moment you use the word 'you', there is a blame element added, and you transfer responsibility to that person. Learn to conduct all conversations using the word "I", and if it cannot be done, consider
this a red flag that something is wrong in your communication style.

You wouldn’t be the first person who needed to relearn their communication style, adopting a more powerful negotiation and sales vocabulary.

Effective Communication

These simple rules will improve negotiation and sales tactics, even in brochures, websites, and telephone calls. Everything we do is a form of communication, the colors we wear, the colors we use in advertising, and even the way we wear our hair.

A negotiation or sale can be won, or lost, on a single word. Smart professionals stack the odds in their favor.



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